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We are proud to say that as the longest established specialist cleaners in the UK we’ve had our fair share of positive feedback - and long may it last! As award winning Wedding Dress Cleaners we value feedback from our customers and strive to maintain our unrivalled quality for customer service.
To give feedback on your experience with us please contact us.
Hi All - I am utterly amazed that you were able to return my daughter's dress in pristine condition. The hem and train of her ivork mikado silk, Caroline Castigliano dress were black from a very dirty wet road, and muddy from the lawn on which the marquee was sited and I didn't believe it was possible for it ever to look clean again. Now the dress may beome an heirloom for future granddaughters to wear. Thank you so very much. Wendy, Sept 2017
Hi Belinda, I hope you are well. I collected my dress
and jacket on Saturday afternoon, I would like to thank you and the staff
at your company for your help in cleaning the dress and jacket for me
when I could not find any company near to where I live that would take
on the specialist cleaning that the garments required.
You were extremely helpful and sympathetic to me both when speaking on the phone and via email Belinda.
Your customer service skills are first rate and you are an asset to your organisation, Sue Backhurst, Sept 2017
Dear Debbie - This is just a message to say a big THANK
YOU to you and the team for taking great care of my dress and just for
such brilliant job you do. Even though we've had a slight problem with
the collection of the dress (not Atlantic Bridal's fault!) and even though
the discolouration could not be completely removed from my dress, the
end result and the way my dress returned clearly showed the love and care
you put into your work. So thank you all very much again. I will definitely
recommend you to others and possibly use you again. Best wishes Yulia
Heaton, Sept 2017
Hello Ladies - The compliments about my wife's dress were astonishing. Thank you so much for revitalising it. Accordingly it was a huge success. Ying was totally stressed out about the dress but when she heard all the comments and everything went so well she was very happy. Thank you Ian & Ying. April 2017
Hello - My dress has just arrived back and I want to say I am over the moon. You have done an amazing job on my dress and it looks brand new. The box is also amazing and looks a million dollars. Thank you so much you are all very talented x I'm recommending you to everyone x x Danielle Lucas. March 2017
Just to let you know that my wedding dress arrived today and I am very pleased with it. It looks beautiful, thank you very much. And the box and wrapping is also great. I am also very pleased with both your service and the courier who was very pleasant and arrived well within the advised time window. It makes it so much easier to plan your time and be in when the delivery comes. All your staff were very pleasant and helpful too, I would definitely recommend your service. Heather Downing March 2017
I just wanted to thank you for your wonderful service.From my first telephone enquiry to the return of my daughter's wedding dress, your service has been of the highest quality. The staff were always helpful, the dress has been returned to its pristine condition and the collection and delivery service was very efficient. I can thoroughly reccommend your service. Thank you from me and my daughter. Linda Holmes, March 2017
Dear Debbie and the team
Thank you so much for all the care and attention you have given to cleaning my daughter's dress. I genuinely thought it was beyond cleaning! Mud and spilled food and drink made the dress look really sad!
The dress is now back with us and looks fantastic, packed beautifully in the presentation box. It is now something my daughter can keep as a wonderful memory of her day. Thank you so much. I fully recommend this service. 16/2/17
Hi Debbie - I just wanted to say thank you for doing such a fabulous job on my dress, veil and shoes. I can't believe how well the stains came out. Kind regards. Sophie King 26/12/16
Hi there - I've been meaning to email you for a few weeks now. I just wanted to say thank you so much for getting my dress back to me. I absolutely love the box, it is beautiful!!! Thanks for such excellent service! I will definitely recommend your company. Thanks again Jillian 26/12/16
Dear Debbie and team -
A huge thank you for the amazing job you did on our daughter's wedding dress. They got married on September 10th and oh boy did it rain! When I called up to book it in the lady on the phone said you had had a lot from that day that needed a lot of care.
I can't believe how amazing it looked and how you managed to get all that dirt and grime out of the hem and train. Unbelievable, thank you all very much.
From the lovely lady I spoke to in the beginning to the super chap who organised the delivery - you were all so friendly and helpful. You have worked wonders and we thank you very much indeed. With best wishes, Catherine Williamson 26/10/16
Hi, I just want to say a massive thank you, to you and you amazing team, for the job they have done on my dress.
I was a little worried about sending it away to get cleaned, however after a bit of research, I felt comfortable sending it to you.
I got it back after my honeymoon and I was delighted. The box is beautiful and it was nearly packed, I didn't dare pull it out for a week incase I couldn't get it back is as neat.
However after a week I got it out and you have done an amazing job, it's so clean. Thank you for all your hard work, now I get to keep it and treasure it for ever. Jade Antrobus 30/7/16
Hi, I would just like to say a huge thank you to the team - the excellent service you gave from start to finish. My daughter's dress has been beautifully cleaned and packed in it's special box! We will certainly recommend you. Thank you again.Sally Lewis 24/4
Hi, Just wanted to say a huge thank you for cleaning my dress. I can't believe how clean you got it, and its now beautifully presented in its box. The shoes and veil came out fabulous as well. Amazing service throughout - I was kept informed at every stage and the process did not take long at all. Super efficient! Thanks again, Ally. (7/4/16)
To all at Atlantic Bridal, Just wanted to say a huge thank you for the amazing service I've received from you all. I'd left it nearly 3 years to get my dress cleaned, it was starting to look off colour and stains were appearing that I didn't even know were there. I was so nervous about sending my dress off and always regretted that I didn't do it sooner but the results are just amazing!! I can not believe how clean my dress is, there isn't a single mark on it, it's absolutely spotless and looks just like new again!! I can't believe it! I wasn't expecting such amazing results! I'm absolutely thrilled to bits and love the beautiful box that it's been so carefully packaged in. It was well worth the cost. Thank you again so much, my dress can now be stored and enjoyed for years to come. I wouldn't hesitate to recommend you to all my friends. Best wishes,
Loren Barwick-Parkinson 13/3/16
Hi, I would just like to say thank you so much for the marvellous job you did on my wedding dress. I never expected to get it back so clean and so beautifully packaged! You also did a great job on the tear. I am so pleased with it. Thank you so much Sarah (3/2/2016)
Hi all, received my wedding dress back today and I am so happy! Thank you so much, it looks amazing! It was so muddy at the bottom I thought it would be ruined! Can't believe how clean you got it!
Wouldn't hesitate to recommend you to all the brides I know who are tying the knot this year! Thanks again, Happy New Year, Caitriona 6/1/16
Thank you very much for your excellent service. A telephone number was provided so I spoke to a human! On the few occasions I needed to ring I received the information I needed with ease and given helpful suggestions. The collection and delivery was totally stress free, the wedding dress is now in a beautiful box, the veil in a separate box in case it is required by family members in the future. I thoroughly recommend Atlantic, The Wedding Dress Cleaners. Jane Nicholas
I just wanted to emailand say an absolutely HUGE thank you for making my wedding dress look perfect again.
You have made what was a very dirty dress (at the end of a great evening) look immaculate. I would hugely recommend you to anyone looking to have their dress cleaned or repaired and I have certainly recommended you to many friends who themselves will soon need your service. Thank you once again, Helen K.
Good Morning Atlantic Bridal cleaning - Just to say a big thank you for your prompt and efficient service on getting my daughter's wedding dress cleaned in time for the evening reception at such short notice. The dress has come back like new, I will recommend you to family and friends. Thank you again. Georgina
I have received my dress back from you today and I just wanted to say how very pleased I am with the results. I got married in 2010 and since then my very dirty. Gown has been in a draw under the bed. I had it cleaned with view to trying sell it but when I opened the box today, I am not sure I can bear to part with it. Beautiful. Thank you all so very much, Jeanette
I would like it to be known that I was absolutely thrilled
with the way the company dealt with the dealing and cleaning of my dress
and would certainly recommend your company to anybody I know in the future.
I would be happy to write any review also for any future promotions you
may require reviews for. Thanks again, Charli
You did a wonderful job of cleaning my dress and your customer service was excellent. Lucy
Thanks for doing such a great job on my dress. It's come back as good as new. I will be recommending your services to my friends and family, Kay
I had my wedding dressed cleaned here, was worried about posting it off into the unknown, but it came back beautifully cleaned and packaged in a lovely box. Would recommend to anyone :) Alli
This is BOA Boutique in Richmond Surrey. We LOVE Atlantic Bridal Workshop. They provide a really excellent professional service and are always very friendly and helpful. Sheila
My dress was beautifully cleaned and packed into its box safe and sound. The service provided by the team was friendly and helpful and the collection and delivery back to me was easy to arrange and on time. Thank you Atlantic! Bee, 28/4/15
A big thank you to everyone who helped clean my dress! A very friendly and quick service and the box is absolutely beautiful! I highly recommend this service. Thank you again! Carly :)
Dear Debbie - I just want to say a massive thank you, I have received my beautiful Jenn Packham Dentelle dress back and it looks good as new. My mum dealt with you while I was still away on my honeymoon and we are both very pleased with the service. Will be recommending you to future brides. Caroline A.
To the Bridal Workshop - Just wanted to say what a pleasure it was dealing with your company from the moment I telephoned with my order/queries everything was dealt with in a friendly and efficient manner. A special thanks to Debbie who sorted out a small problem immediately and with such understanding. Hopefully my daughter will not get married again but I will definitely recommend your company to her friends. Thank you all.
Hi, I have just received my wedding dress back after it had been cleaned and boxed and all I can say is wow. My dress looks like it did when I first brought it. I can’t believe how amazing it looks and the box is so beautiful. Thank you so much, I am so glad I got my dress cleaned through your service. Kind regards Georgia
Hi - I just wanted to say a big thank you for the amazing job you have done with my daughters wedding dress - it loooks like new. I have been so impressed with the service provided from start to finish and cant rate your Company highly enough. I will be certain to recommend you to friends and colleagues - amazing service!! All the staff at Atlantic Bridal Workshop should feel incredibly proud to be associated with the Company. Thank you, Nikola Blenman
Dear Debbie - sorry it has taken so long to come back to you on this but just wanted to say an enormous thanks for the job you did; it was absolutely wonderful. Manisha
Hi I just wanted to say thank you for returning my wedding dress yesterday beautifully cleaned and boxed. I have been extremely impressed with your expertise and the quality of service. I’m amazed that you managed to get all the stains out of my dress despite the fact that nearly 10 months have passed since my wedding. The storage box is really luxury and my dress arrived carefully packed inside. Sabrina Dundan
I think the level of customer service you deliver is exceptional, and the call I have received letting me know my dress had arrived and again when it was ready for return really enhanced my experience. I will definitely recommend you to my friends. Miranda
Dear Debbie - Just wanted to say thanks for doing an excellent job with my dress. I can’t believe you managed to get some of the marks out of it, it was filthy! Also for fixing the netting inside. It looks so good my sister is going to borrow it for her wedding. Will definitely recommend you to my friends. Service was brilliant, very efficient and good value for money. Thanks again. Kristen
Hi Debbie Just wanted to say thank you for the cleaning of my wedding dress. It was amazing to see it look like new. You have done an amazing job on it. The box is also so lovely. Keep up the good work. Will recommend you to all my friends who are getting married. Thanks again. Helen S
Dear Debbie, I have had my dress back and it looks absolutely beautiful. What else can I say but thank those involved for such a wonderful service! Best wishes. Ginette (London)
Thank you. What a pleasure to encounter customer service so polite, efficient and friendly. It has been a completely smooth and hassle free experience. The dress looks absolutely radiant again. Thank you for such professional workmanship. Glynis
Dear Debbie, I just have to thank you so much for the beautiful results with my daughter's wedding dress. She is absolutely over the moon, having been told by a Jenny Packham advisor that cleaning would not resolve all the staining problems with the sample dress. The dress is as new and she feels as though she is the first person to try on the dress. She cannot wait for her wedding day. Once again so many thanks for your kindness and the care shown by Atlantic Bridal Workshop. Kindest regards." Elizabeth (Prestwick)
Dear Debbie, I am so very impressed with the superb level of service you provided….there are many, many organisations out there who could learn a great deal from your example. The service was exactly as promised and the dress was returned beautifully cleaned and packaged.
Brilliant!!!!!!! I will not hesitate to recommend you. Thanks you again. With Kind Regards, Jan (Alton)
"Dear Debbie, I have just received my dress back and i wanted to just say how pleased i was with the results!!! It looks absolutely beautiful in the box!!! I have not taken it out yet as im quite sure i wont be able to put it back in the same way!! Thank you so much to you and all your staff!! Kindest Regards". Nicole (London)
Dear Tim and the Team, I just wanted to say thank you for the wonderful service you provided me, my dress arrived last week and i have to say the cleaning was fantastic and the presentation was outstanding. Laura, Lisa were very professional and provided me with updates thoughout the process, which was very reassuring as i'm a bit of a worrier! (Isn't it strange how attached someone can get to a dress!!!!). Please pass my thanks on to the team and i will certainly recommend the company to all my friends and family". Lisa B
"Dear Debbie, Thank you very much indeed for cleaning my daughter's wedding dress; I am absolutely delighted with the results! The testimonials I have read are an accurate reflection of the superb standards of service you provide to your customers" Shirley (inverness)
"Dear Debbie, I have just had my dress returned to me and it has been beautifully cleanid - thank you ever so much. It looks amazing and I am reluctant to sell it now! It is also in the MOST BEAUTIFUL box! Such a girly treat. I wish the shop I bought it from gave it to you so well presented. What an amazing service. I will definitely recommend you to my friends. Susan W. (London)
"Dear Debbie. Thank you very much for your very prompt service, the dress was collected and delivered as promised. My daughter is over the moon with her beautifully cleaned and boxed dress. Best wishes" Diana (Manchester)
"Dear Debbie. You did a fantastic job on my dress - it looks absolutely wonderful. Also thanks ever so much for your advice. I wish I had brought it to you first - it would have saved me a lot of trouble" Jane S (East Kilbride)
"Dear Debbie. I received my dress back today. I just wanted to thank you. The box is beautiful and the dress has been cleaned so well. I am absolutely delighted with the service I have received from your company; great, friendly customer serice and excellent communication throughout! Thank you so much" Helen (Farnborough)
"Many thanks Atlantic Bridal Workshop for the efforts put into the cleaning of my dress. It came back to me this morning as promised, in a beautiful box, free from the dirt and stains it encountered on our wedding day. Your service was excellent, from the collection of the dress; right through to informing me upon receiving it and arranging delivery back to me. I felt completely informed throughout the whole process. An extremely stress free process at a very reasonable price. I shall certainly recommend you in the future. Thanks Again!"! - Simone B. (Haverhill)
"Dear Debbie, I received my dress yesterday, as promised, and was absolutely delighted ! It looks fantastic and it's clear that you've gone to great lengths to restore it to its former self (pre rasberries, wine and chocolate! ) Many, many thanks. I shall certainly recommend you to my friends and family" Victoria L. (Leeds)
"Dear Wedding Dress Cleaners, I just wanted to say a big thank you for cleaning and boxing my wedding dress, I am so thrilled with it and the job you have done, it is perfect!! Annie D. (Derby)